Terms of service

OVERVIEW

Welcome to Cairoo! The terms “we,” “us,” and “our” refer to Cairoo. Cairoo operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a customized shopping experience (the “Services”). Cairoo is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province where you reside, and you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide through our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately describe our products and services in our online stores. However, please note that colors and product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device’s settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is displayed or described in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Cairoo reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until Cairoo confirms its acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Cairoo may not be able to accommodate cancellation requests once an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.

Purchases may only be returned or exchanged in accordance with our Refund Policy.

You represent and warrant that your purchases are for your personal or household use only and are not intended for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices displayed in our online stores may differ from prices offered in physical stores, online stores, or other outlets operated by third parties. From time to time, we may offer promotions through the Services that affect pricing and are subject to separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use such credit card for the purchase;
(iii) charges incurred by you will be honored by your credit card provider; and
(iv) you will pay all charges incurred at the posted prices, including shipping, handling fees, and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All delivery times are estimates only and cannot be guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Once products are transferred to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY RIGHTS

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Cairoo, its affiliates, or licensors and are protected by U.S. and international patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or other rights under any patent, trademark, copyright, or other intellectual property owned by Cairoo, Shopify, or any third party.

Unauthorized use of the Services may violate federal, state, and international intellectual property laws. All rights not expressly granted herein are reserved by Cairoo.

The names, logos, product names, service names, designs, and slogans of Cairoo are trademarks of Cairoo, its affiliates, or licensors. You may not use such trademarks without Cairoo’s prior written permission.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to customer tools offered by third parties as part of the Services. We neither monitor nor have any control over or input into such tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features and services through the Services (including the release of new tools and resources). Such new features and services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access.

If you decide to leave the Services to access third-party materials or websites, you do so entirely at your own risk.

We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content available through such websites.

Please review carefully the policies and practices of any third party before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Cairoo is powered by Shopify, which enables us to provide the Services to you. However, any sale or purchase made through our store is conducted directly between you and Cairoo.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Cairoo, including any damages or losses arising from products or services purchased. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your purchases and transactions with Cairoo.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transferred to and shared with Shopify and third parties located in countries other than your country of residence in order to provide the Services to you.

Please review our Privacy Policy [LINK] for more information about how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You further represent and warrant that:
(i) you own or have all necessary rights to all Feedback;
(ii) you have disclosed any compensation or incentive received in connection with your submission of Feedback; and
(iii) your Feedback complies with these Terms.

We are not obligated to:

maintain any Feedback in confidence;
pay compensation for any Feedback; or
respond to any Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain unlawful, abusive, defamatory, obscene, or otherwise harmful material, nor any computer virus or malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for the accuracy and content of any Feedback you provide.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice, including after you have submitted an order.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not, directly or indirectly, use the Services:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, provincial, state, or local law, regulation, or ordinance;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other person;

(e) to submit false or misleading information;

(f) to upload, download, transmit, distribute, or otherwise use content that violates these Terms;

(g) to send or facilitate unsolicited advertising or promotional materials, including spam, chain letters, junk mail, or similar solicitations;

(h) to impersonate another person or entity; or

(i) to engage in conduct that restricts or interferes with another person’s use or enjoyment of the Services or that may harm Cairoo, Shopify, or users of the Services.

Additionally, you agree not to:

(a) upload or transmit viruses or malicious code;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;

(d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; or

(e) interfere with or circumvent the security features of the Services, any related website, other websites, or the internet.

We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any portion of these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

The following provisions shall survive termination: Intellectual Property Rights, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 – DISCLAIMER OF WARRENTIES

DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is solely at your own risk. We disclaim any liability arising from reliance on such content by you or other visitors to the Services or others who may be informed of the content.
UNLESS EXPRESSLY STATED BY Cairoo, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, CAIROO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, CLAIMS, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

THIS APPLIES TO DAMAGES ARISING FROM YOUR USE OF THE SERVICES, ANY PRODUCTS PURCHASED THROUGH THE SERVICES, OR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Cairoo, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, or expenses, including reasonable attorneys’ fees, arising out of or related to:

Your breach of these Terms of Service or any documents incorporated by reference;
Your violation of any law or the rights of a third party; or
Your access to or use of the Services.

We will notify you of any indemnifiable claim, provided that failure to provide prompt notice shall not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of any such claim at your expense, including selecting legal counsel, but we will not settle any claim imposing non-monetary obligations on you without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of any indemnified claim, including providing relevant documents and information.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or relating to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision shall be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations under them without your consent or notice.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services to you shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which Cairoo maintains its principal place of business.

You and Cairoo consent to the exclusive jurisdiction and venue of such courts.

SECTION 22 – HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect the interpretation of these Terms.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms as required by applicable law. Such changes will become effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

info.cairoo.clo@gmail.com

Contact Information:

Cairoo
info.cairoo.clo@gmail.com
Hørretløkken 128
8320 Mårslet
Denmark

CVR No.: 28607214